Wheelchair Transport
Ramp-equipped vans with four-point securement. Trained attendants handle every lift and transfer safely.
ClosedToday,
Non-Emergency Medical Transport you can trust for every appointment.
Non-Emergency Medical Transport by wheelchair and stretcher, with trained attendants who help door-through-door. Reliable pickups for dialysis, discharges, and facility transfers — booked in one call.
How we help
Comfortable, capable transport for the moments that matter.
Choose the support you need, then call or send the ride details so our team can confirm availability.
Stretcher & Bed-to-Bed
Non-Emergency Medical Transport stretcher service with door-through-door assistance from bedside to destination.
Dialysis Pickups
Reliable recurring rides for dialysis, chemo, physical therapy, and wound care appointments—planned around your schedule.
Discharges & Facility Transfers
Coordinated rides for hospital discharges, nursing homes, rehab, and assisted living transfers, with staff handoff support.
How booking works
Book a ride in three simple steps
No long phone trees or paperwork. Send the details, we confirm, and your attendant arrives.
1. Send the ride details
Share pickup and destination, date and time, and the patient's mobility needs using the short form below.
Start step 1 — request a ride2. We confirm the details
Our team reviews the request, checks availability for your route, and calls you back to confirm the plan and pricing.
Confirm details3. Your attendant arrives
A trained attendant arrives on time, secures the wheelchair or stretcher, and provides door-through-door help to the appointment.
Schedule ride
Safety first
How we keep every ride safe
Securement, boarding, and preparation steps our attendants follow on every Non-Emergency Medical Transport.
Wheelchair securement
The chair is locked, then anchored with four-point straps to the vehicle floor, plus a separate lap and shoulder belt for the passenger. Nothing moves until every strap is checked.
Ramp & lift boarding
The ramp or lift is deployed on level ground with the path cleared of steps, thresholds, and loose rugs. An attendant guides and steadies the chair or stretcher for the full boarding.
Stretcher transfers
Bed-to-stretcher transfers are done by trained attendants using proper technique, with rails locked and straps fastened before the vehicle moves.
Pickup preparation
Have the passenger ready 15 minutes early with ID, insurance card, medication list, and any oxygen or mobility equipment. Share gate codes, building entrance, floor, and room number when you book.
What families say
5 stars on Google
3 Google reviews
"Excellent care was given by the transport people. They made sure to take extra care when moving my mother from bed to the vehicle."
"Faith Shield has been providing transport for my father for several months now while he was in a nursing facility. Nothing but reliable, on-time service."
"Excellent service in every way—caring, Courteous, Helpful, and patient. Karo is great and a very safe driver. I highly recommend Faith Shield Medical Transport."
Common questions
Know what to expect before pickup
What is Non-Emergency Medical Transport?
Non-Emergency Medical Transport is for people who need wheelchair, stretcher, or mobility assistance getting to appointments, dialysis, discharges, and care facilities. It is scheduled transportation for medical needs—not an emergency response service.
How do you keep passengers safe during a ride?
Our attendants secure mobility equipment before departure and provide careful assistance during boarding, transfers, and arrival. We confirm the patient's needs before the ride so the right support is planned.
What happens during pickup?
An attendant meets the passenger at the agreed pickup point, helps them safely to the vehicle, secures the wheelchair or stretcher, and stays with them through drop-off. Please tell us if bedroom or door-through-door assistance is needed.
How do I book an appointment?
Call (747) 745-7745 for the fastest response, or use the request-a-ride form below. Share the pickup address, destination, date, time, mobility needs, and appointment type so our team can check availability and call to confirm.
How far in advance should I request a ride?
Call as soon as you know the appointment time so we can check availability. Same-day rides may be available, and recurring appointments can be scheduled in advance.
How do you keep the pickup itself safe?
Before the passenger moves, our attendant checks the path for steps, thresholds, loose rugs, and weather hazards, then positions the ramp or lift on level ground. Wheelchairs are locked and secured with four-point straps plus a lap and shoulder belt, and stretchers are strapped and rail-locked before the vehicle moves.
What assistance does the driver provide?
Our team provides door-through-door help: we come to the door, assist from the room or bedside, manage doors and elevators, help with transfers into the vehicle, and walk the passenger into the clinic or facility and hand off to staff. Attendants do not provide clinical or medical care during transport.
Can a family member or caregiver ride along?
Yes. One caregiver can usually ride at no extra cost — just tell us when you book so we reserve the seat and plan the securement layout.
What should I have ready before transport?
Have the passenger dressed and ready 15 minutes early with their photo ID and insurance card, appointment name, address, and time, a list of medications, any oxygen or portable equipment, mobility equipment (wheelchair, walker, transfer belt), and the return-trip contact number. Note gate codes, building entrance, floor, and room number so pickup is not delayed.
Service area
Based in Los Angeles, CA · Serving all communities
Pickup availability depends on the appointment and patient needs. Call to confirm your route.
- Northridge
- Reseda
- Chatsworth
- Granada Hills
- Porter Ranch
- Van Nuys
- Canoga Park
- Winnetka
- North Hills
- Sherman Oaks
- Woodland Hills
- Encino
- Panorama City
- Burbank
- Glendale
- Downtown Los Angeles
For care partners
Facility referrals & standing accounts
Hospitals, dialysis centers, nursing homes, assisted living communities, and case managers can set up recurring transport with a single point of contact.
- Recurring dialysis and therapy schedules
- Discharge and facility-to-facility transfers
- Staff handoff and door-through-door assistance
- Private pay and facility billing
Send a facility referral
Book a ride
Tell us where and when — we'll take it from there.
Share the pickup details and patient needs so we can qualify the ride before calling to confirm.
Tap to call(747) 745-77459551 Gladbeck Ave, Northridge, CA 91324
Mon–Sat 6:00 AM – 8:00 PM · Sunday by appointment